Ticketing & Group Sales

General admission, timed tickets, tours, events, rentals, spaces and resources can all be sold and managed quickly and efficiently at front of house, back of house or online simultaneously. User interfaces are designed with the workstation environment in mind; touch-screen only, key board and mouse or a combination of both. For example, staff can check in a school group at the main entrance, adjust ticket and extra item quantities, take a payment or charge to their account and print tickets and an invoice without touching a keyboard or mouse.

Ticket Categories

  • General admission.

  • Timed ticketing for general admission and special exhibits.

  • Special events such as one-off concerts as well as recurring events like Halloween.

  • Guided tours, trolleys and buses.

  • Add-ons like carousels, zip-lines and animal encounters.

Reservations

  • Group reservations for individuals and organizations.

  • Birthday parties, sleepovers, school groups, corporate outings and events.

  • Series bookings for classes, camps and programs.

  • Reservation calendar and quick booking process for back of house reservations.

  • Workflows based on booking type with variable rates based on customer.

  • Registration information (UDFs) for each reservation/individual as well as waivers and terms can be customized by product.

  • Robust CRM to manage individuals, organizations, reservations, correspondence and documents.

Resource Management

  • Capacity management for the entire venue or individual resources.

  • Parent / child resource relationships for managing related spaces and items.

  • Flexible pricing options for resources that need to be charged by the hour, day or a fixed price with variable rates based on customer.

  • Pricing calendar to automatically manage pricing based on time of day, weekends or holidays.

Online Ticketing and Reservations

  • Centaman webstore/shopping cart is a real-time extension of your onsite system, with zero transactions fees.

  • Webstore, tickets and receipts designed to closely match your website/style guide.

  • Print at home ticketing, reservations and registrations.

  • Registration information (UDFs) for each reservation/individual as well as waivers and terms can be customized by product.

Point of Sale Ticketing

  • High-speed, touch-screen user interface common across all modules (e.g. Retail/F&B POS)

  • Sales, group check in and admission control (ticket and membership validation) at POS

  • Comprehensive, customizable reporting and business analytics.

  • Fast and easy product set up using a visual interface with copy and paste functions.

  • Robust security features for user access, staff discounts, cash control and loss prevention with complete auditing.

  • Local, remote and blind cash-out.

  • Integrated with Centaman CRM for tracking guest spending/discounts.

  • Calendar pricing; scheduled price changes, different day of week/holiday pricing.

Third Party Resellers

  • Secure, self-service online portal for making and managing reservations and invoices for authorized third party resellers and tour operators.

  • Traditional hard ticket consignment.

  • Central customer relationship management software (CRM).

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